How to integrate a WhatsApp chatbot with Serri

Serri simplifies integrating WhatsApp chatbots, leveraging Google Dialogflow.

Steps for Integration:

1. Create Dialogflow Agent:
   • Log in to Google Dialogflow.
   • Create a new agent.
   • Download the JSON key from the Service Accounts tab.
2. Upload JSON Key:
   • Log in to Serri.
   • Go to the Manage.
   • Dialogue flow integration
   • Upload JSON Key.

Update Chatbot:

• Changes in Dialogflow reflect instantly in Serri.

Handle Multiple Chatbots:

• Each API number supports one JSON key.
• Use separate WhatsApp Business APIs for different chatbots.

Change JSON Key:

• Navigate to the Dialogue flow integration
• Click on change key
• Upload a new JSON key.
• Click “Save”.