At Serri, we strive to provide efficient and reliable services to our customers. Please review our Shipping & Exchange Policy carefully to understand how we handle service delivery and exchanges.

1. Service Delivery

• Digital Services: As Serri provides digital services, there is no physical shipping involved. All services are delivered electronically through our platform once the purchase is completed and confirmed.

• Delivery Time: Access to our services is typically granted immediately upon successful payment. In case of any delay, please contact our customer support team at saad@serri.club

2. No Exchanges

• As our services are digital and tailored to each customer’s specific needs, we do not offer exchanges. Once a service is purchased and delivered, it is considered final.

• If you need to upgrade or modify your current service plan, please contact our support team. While exchanges are not possible, we can assist with adjusting your plan as per your needs.

3. Service Adjustments

• Customers may request modifications or upgrades to their subscription plans. These adjustments are subject to our team’s review and approval and may require additional charges. Adjustments do not qualify as exchanges and are handled on a case-by-case basis.

4. Service Issues

• If you experience any issues with accessing our digital services or believe there has been an error, please reach out to our customer support team at saad@serri.club. We are committed to resolving any service-related issues promptly.

5. Policy Changes

• Serri reserves the right to modify or update this Shipping & Exchange Policy at any time without prior notice. Any changes will be posted on our website, and it is the customer’s responsibility to review the policy periodically.

6. Contact Us

• For any questions or concerns regarding our Shipping & Exchange Policy, please contact us at saad@serri.club

By using Serri’s services, you agree to this Shipping & Exchange Policy. We appreciate your cooperation and understanding.